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  Park Rules & Policies  

General Rules

  1. Check-In and Check-Out:
    Check-in time is 3:00 PM.
    Check-out time is 11:00 AM.
     

  2. Quiet Hours:
    Quiet hours are from 10:00 PM to 7:00 AM. Please respect your neighbours and keep noise to a minimum during these times.
     

  3. Speed Limit:
    The speed limit within the park is 10 km/h. Please drive carefully and watch for children and pedestrians.
     

  4. Pets:
    Pets must be kept on a leash at all times. Owners are responsible for cleaning up after their pets. Pets are not allowed in playground areas or inside rental trailers.
     

  5. Campfires:
    Campfires are permitted in designated fire pits only. Please do not leave campfires unattended and ensure they are fully extinguished before leaving the area.
     

  6. Garbage Disposal:
    Use the provided garbage bins and recycling containers. Do not leave trash outside overnight to avoid attracting wildlife.

RV Rental Policies

  1. Rental Rates:
    Rates for the Sunset Trail and Jay Flight Travel Trailers are as 
    follows:

    Sunset Trail:
    Nightly: $120 HST Included
    Friday and Saturday Night: $220 HST Included
    Long Weekend (Friday, Saturday, and Sunday Night): $320 HST Included

     Jay Flight:
    Nightly: $100 HST Included
    Friday and Saturday Night: $180 HST Included
    Long Weekend (Friday, Saturday, and Sunday Night): $260 HST Included
     

  2. Booking and Payment:
     

    • Standard Reservations: A deposit of 50% of the total rental amount is required at the time of reservation. The remaining balance is due upon arrival.
       

    • Long Weekend and Holiday Reservations: A deposit of 75% of the total rental amount is required at the time of reservation. The remaining balance is due upon arrival.
       

  3. ​Standard Reservation Cancellations:
    • ​Cancellations made between 7 to 14 days prior to the scheduled arrival date will receive a 50% refund.
       

    • Cancellations made less than 7 days prior to the scheduled arrival date will not receive a refund.
       

    • Cancellations made more than 14 days prior to the scheduled arrival date will receive a full refund, minus a $25 processing fee.
       

    • Cancellations made more than 14 days prior to the scheduled arrival date will receive a full refund, minus a $25 processing fee.
       

  4. Long Weekend & Holiday Reservation Cancellations:

    • Cancellations made more than 30 days prior to the scheduled arrival date will receive a full refund, minus a $75 processing fee.
       

    • Cancellations made between 14 to 30 days prior to the scheduled arrival date will receive a 50% refund.
       

    • Cancellations made less than 14 days prior to the scheduled arrival date will not receive a refund.
       

  5. Damage Deposit:
    A refundable damage deposit is required for all RV rentals. The
    deposit will be returned after inspection, provided no damage has
    occurred.
     

  6. Occupancy:
    Maximum occupancy for each trailer is six people. No additional tents or RVs are allowed on the rental site.

Seasonal Site Policies

  1. Payment:
    50% of the seasonal site rate is due at the time of booking. The remaining balance due May 1st. For seasonal sites booked after May 1st, 100% of the seasonal site rate is due at the time of booking. Refunds are not provided for early departures.
     

  2. Deposit Policy:

    RV Sites:

    • ​Standard Reservations:
      A deposit of 100% of the total booking amount is required at the time of reservation. The remaining balance is due upon arrival.
       

    • Seasonal Reservations:
      A deposit of 50% of the total seasonal rate is required at the time of reservation. The remaining balance is due by May 1st.
       

  3. Standard Cancellations:

    • Cancellations made more than 14 days prior to the scheduled arrival date will receive a full refund, minus a $25 processing fee.
       

    • Cancellations made between 7 to 14 days prior to the scheduled arrival date will receive a 50% refund.
       

    • Cancellations made less than 7 days prior to the scheduled arrival date will not receive a refund.
       

  4. Seasonal Cancellations:

    • Cancellations made more than 30 days prior to May 1st will receive a full refund, minus a $50 processing fee.
       

    • Cancellations made between 14 to 30 days prior to May 1st will receive a 50% refund.
       

    • Cancellations made less than 14 days prior to May 1st will not receive a refund.
       

  5. No-Show Policy:
    Failure to arrive on the scheduled arrival date without prior notice will be considered a no-show. No-shows will not receive a refund.
     

  6. Site Maintenance:
    Seasonal guests are responsible for maintaining the cleanliness and
    appearance of their site. Structures such as decks or sheds are not permitted without prior approval.
     

  7. Winter Storage:
    Site winter storage is available until May. Please ensure all belongings are secured.

Safety and Conduct
Safety and Conduct

  1. Alcohol and Drugs:

    Responsible alcohol consumption is permitted at your site. Public intoxication and illegal drug use are strictly prohibited.
     

  2. Fireworks:
    Fireworks and other explosives are not allowed in the park.
     

  3. Behaviour:
    Disruptive behaviour, including excessive noise, vandalism, or
    harassment, will not be tolerated. Guests engaging in such behaviour may be asked to leave without a refund.
     

  4. Emergency Procedures:
    In case of emergency, contact park staff immediately. Emergency contact information and procedures are posted at the main office.

Thank you for adhering to our rules and policies. We hope you have a pleasant and memorable stay at EmeraldVale Park. For any questions or concerns, please contact our office.

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